PRIVACY POLICY
FREESTYLE FREELANCE LLC
Effective Date: January 1, 2026
FREESTYLE FREELANCE LLC (“Company,” “we,” “us,” or “our”) operates technology, automation, AI infrastructure, CRM systems, and related digital services under its brand offerings, including Freestyle Agency AI.
This Privacy Policy explains how we collect, use, disclose, and protect information when you access our website, interact with our AI systems, or use our services.
By using our services, you consent to this Privacy Policy.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
FREESTYLE FREELANCE LLC DOES NOT sell, share, rent, or distribute customer opt-in information, including phone numbers and consent records, to affiliates or third parties for marketing or promotional purposes.
All text messaging originator opt-in data and consent records are kept strictly confidential and are used solely for delivering direct services.
1. Information We Collect
Personal Information
We may collect:
• Name
• Email address
• Phone number
• Business name and website
• Billing and mailing address
• Payment information (processed through secure third-party payment processors)
• Communication opt-in records and timestamps
Business & System Data
Because we provide automation and CRM services, we may collect:
• Lead intake data submitted through forms
• Appointment scheduling data
• AI conversation transcripts
• Workflow configuration details
• CRM records
• Integration credentials (stored securely and encrypted where applicable)
Non-Personal Information
• IP address
• Browser type
• Device information
• Operating system
• Website usage analytics
• Cookies and similar technologies
Customer Communication
• Emails
• SMS records
• Support tickets
• Demo requests
• Feedback submissions
2. How We Use Your Information
We use collected information to:
• Build and deploy AI and automation systems
• Configure CRM and workflow infrastructure
• Process transactions and manage billing
• Communicate regarding onboarding, support, and service updates
• Improve platform performance and functionality
• Maintain security and prevent fraud
• Maintain communication consent records
• Comply with legal and regulatory obligations
We do not use client data to train public AI models without explicit written consent.
That line protects you and reassures serious clients.
3. SMS Messaging & Compliance
Text Message Program Terms
By opting into SMS messaging, you agree to receive service-related communications including:
• Appointment confirmations
• Demo reminders
• Support responses
• Account notifications
We do not send promotional SMS messages without separate explicit consent.
Opt-In & Consent
• SMS messaging is strictly opt-in
• We maintain timestamped consent records
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws
Opt-Out
Reply “STOP” at any time to unsubscribe.
You will receive confirmation and no further messages unless you re-opt in.
Help
Standard message and data rates may apply. Carriers are not liable for delays or delivery failures.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information only in the following circumstances:
Service Providers
We may share data with vendors who support operations, including:
• Payment processors
• CRM hosting platforms
• SMS providers
• Cloud hosting services
• AI infrastructure providers
All vendors are contractually required to maintain appropriate security safeguards.
Text messaging opt-in data and consent records are never shared for marketing purposes.
Legal Requirements
We may disclose information if required by law, court order, or to protect our rights, safety, or property.
Business Transfers
In the event of merger, acquisition, or asset sale, data may transfer as part of that transaction, subject to continued privacy protections.
5. Client Data Ownership
Clients retain ownership of their customer contact data and CRM records.
FREESTYLE FREELANCE LLC retains ownership of proprietary system architecture, automation logic, and workflow design.
6. Data Security
We implement commercially reasonable safeguards including:
• Encryption in transit and at rest where applicable
• Role-based access controls
• Secure authentication procedures
• Monitoring and logging systems
• Backup and disaster recovery protocols
No transmission method is completely secure. We cannot guarantee absolute security but continuously work to maintain strong protections.
7. Data Retention
We retain information only as long as necessary to:
• Provide contracted services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Upon service termination, client CRM access may be revoked in accordance with service agreements.
8. Cookies & Tracking Technologies
We use cookies to:
• Analyze traffic
• Improve functionality
• Optimize user experience
• Measure marketing effectiveness
You may disable cookies via browser settings, though certain features may be limited.
9. Your Rights & Choices
You may:
• Request access to your personal information
• Request corrections or deletion
• Opt out of marketing emails
• Opt out of SMS by replying “STOP”
• Withdraw consent for future communications
• Request clarification regarding data processing
To exercise these rights, contact [email protected].
10. Third-Party Links
Our website may link to third-party platforms. We are not responsible for their privacy practices. This Policy applies only to information collected by FREESTYLE FREELANCE LLC.
11. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted with an updated effective date.
Continued use of services constitutes acceptance of the updated policy.
12. Contact Information
FREESTYLE FREELANCE LLC
Website: https://freestyleagencyai.com
Email: [email protected]
Phone: 888-707-3099